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F.A.Q.
What are your voiceover rates?
Voiceover rates differ depending on the application, length of use, and the number of words, pages or minutes. Please request a custom quote by giving us a description of your job, when you need it delivered, and any special information you think we should know, and we will contact you with a quote within 24 hours.
How long are your quotes valid?
Every quote is valid for 30 days from issuance when involving our partners or other outside sources. If your project is completely an in-house project, we will honor our quote for 60 days.
What is your turnaround time?
Small projects often have a 24 hour or shorter turnaround time. Contact us and let us know what you need.
Do you guarantee your work?
Your satisfaction is our goal. From developing a custom quote based on your project's unique parameters, to sending samples of our work in progress to you along the way, we are committed to getting the job done right, on time, and in budget.
We know from experience that happy clients are repeat clients. So we work hard to find out in advance exactly what you are expecting before we begin recording. If within 30 days of receipt of the finished voiceover recordings you notify us of any discrepancies or are otherwise not satisfied with our work, we will correct any errors, noise, or direction problems at no cost to you.
How do you deliver the finished audio files? What file format do you use?
We deliver the finished audio files via email or FTP upload -- your choice.
As for file format, wav, aiff and mp3 are the most common. Some There are at least 200 formats available, so if it's an unusual format we may need to know what codec you are using in order to guarantee compatibility. But we'll figure out how to do it, and get it to you in the format you need.
For a voiceover job that includes translation, why is your quote only an estimate?
Word length and sentence construction vary greatly from language to language. You should expect the translated version of an English document to be approximately 15-25% longer in Portuguese, for example. While this will not affect your translation costs because we base our fees on the source language, this means that we will not have a final word count or time estimate for your foreign-language recording until the translation is complete. At that time, we will send you an updated invoice and you will have the opportunity to review the cost of your project. This awareness should help you plan your timeline and budget more accurately.
When translating from English, please budget for a possible increase in word count in the target language according to the following percentages:
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PORTUGUESE/SPANISH |
FRENCH |
ITALIAN |
GERMAN |
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15-25% |
25% |
25% |
0-10% |
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In what languages can you handle voiceover recordings? How do you guarantee the accuracy of a recording in a language you do not speak?
We can record voiceover in almost any language. We have a huge pool of voice talent to choose from in more than 40 languages. With your approval, we will hold a casting session and identify the best voice in your requested language. For intricate and larger projects we will cast and hire a language director, a bilingual native speaker of your target language who will direct the talent as our liason during the recording session.
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